Shipping & Handling
Shipping Policy:
Once an order is placed, it may take up to 1-4 business days to be fully processed. Orders will be shipped via USPS first class or priority mail. We ship orders from Monday through Thursday. Transit is usually 3-4 buiness days depending where the destination is to.
We currently offer shipping only to the United States continent. You will be notified via email once your package has been shipped with a tracking number.
Shipping Cost:
Shipping will cost flat-rate $9.00 for orders $10 and above. There's a $5 flat rate fee for small orders. Free shipping is available for orders $70 and over.
Incorrect Address:
If a package is returned due to an incorrect shipping address, we are not responsible for paying the second shipping charge to ship a second time therefore we advice to have your correct address.
Orders cannot be cancelled, refunded, or exchanged once they have left the possession of Wishful River Soapery and have been picked up by USPS or dropped off at a USPS facility. Wishful River Soapery LLC is not responsible or liable of mail courier's handling of packages. However, I will try my best to secure and protect products within packaging the best possible way. If there should be delays, misdelivered; please contact the courier as soon as possible. Please read Refund policy for refunds regarding damage products.
Shipping delay/lost:
If package is a complete loss due to the courier, I will file a claim on your behalf for a reimbursement. However, I cannot refund due to courier's handling.
By ordering from Wishful River Soapery LLC you acknowledge and agree to these terms.